Bologna this evening and for the third time this year, although that seems irrelevant and I may as well have landed from Mars.
Warned before landing that the system is fully operational and to expect longer transit times, both inbound and outbound.
Disembarked to terminal, up three flights of stairs (no lift for people who cannot tackle stairs easily), passport scanned, photo and fingerprints taken, told to go back down the stairs. Met by a guy who filtered us into a queue for another passport scan, this didn’t work (also didn’t work when I went through Turin last month), so moved to another queue. This queue was alongside another one which then filtered into one immigration guy in the booth. It must have been shift changeover as they swapped men three before me, that took five mins as they had a good chat. When I reached him it was photo and fingerprints again. I told the guy this had already been done upstairs but he just shook his head from side to side. Passport eventually stamped approx 25 mins after entering the terminal. Huge queue behind me which will take considerably longer than 25 mins to navigate.
The takeaways:
1. The system didn’t recognise me, despite me being there just a few weeks ago
2. The process seems random, at least it does at this stage
3. Don’t hang around between plane and passport hall
4. Plan for the worst and anything else is a bonus
5. The 52% have fu**ed it up.
Will be back here again in two weeks.